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KB40028 - [Customer Support Tools] How to download software / firmware for Pulse Secure products using the Licensing & Download Center at my.pulsesecure.net

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Last Modified Date4/23/2017 2:33 PM
Synopsis
This article provides instructions on how to download software / firmware for Pulse Secure products using the Licensing & Download Center at my.pulsesecure.net.
Problem or Goal
Cause
Solution

Prerequisites 

Before downloading software, you must complete the onboarding process to https://my.pulsesecure.net.  For onboarding instructions, please refer to KB40031 - [Customer Support Tools] Onboarding at my.pulsesecure.net
 

Download Instructions

To download software from my.pulsesecure.net, perform the following steps:
  1. Log in to https://my.pulsesecure.net
  2. Under Pulse Secure Centers, click on Licensing and Download Center
User-added image
 
  1. You may be presented wtih a multiple account selection page.  Along with the other accounts that you are associated with, you will see "Pulse Secure Download - San Jose" as another account.  Select Pulse Secure Download - San Jose from the multiple accounts presented.
Note: Your Member ID is automtically associated to Pulse Secure Download - San Jose account to ensure that you have access to all software downloads irrespective of your entitlements.

          User-added image
  1. From the Licensing and Download Center, click Downloads
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  1. At the bottom of the screen, under Browse My Software and Documentation, click Pulse Secure
  2. On the left pane, click the appropriate product
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Old Product Name
New Product Name
Secure Access
Pulse Connect Secure
Unified Access Control
Pulse Policy Secure
Odyssey Access Client Enterprise Edition
Odyssey Access Client Enterprise Edition
Steel Belted Radius
Steel Belted Radius
MAG-CMC060
MAG-CMC060
 
 
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Attachment 1 
Created ByKristopher Kitajima

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