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KB40110 - "Status is not available. Please check if pulse client is running" when checking status

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Last Modified Date2/12/2016 12:05 AM
Synopsis

Pulse Linux Client shows “Status is not available. Please check if pulse client is running” on status command.
 

[root@@localhost ~]$ /usr/local/pulse/PulseClient.sh -S 
executing command : /usr/local/pulse/pulsesvc -S
Status is not available. Please check if pulse client is running
 

 

Problem or Goal
The Pulse Linux client stores the temporary files required for connecting into user’s HOME directory. The error "Status is not available. Please check if the Pulse Client is running" will be printed if super user (root) does not have permission to write files into user’s HOME directory. 

 

Cause
Solution
  1. Please change the HOME directory permission to allow root user to write files.
  2. If HOME directory permission cannot be changed, Please set $HOME environment variable to writable path (like /tmp) before starting the “PulseClient.sh” script

Note: “PulseClient.sh –S” command also to be started after setting $HOME environment variable to same path to check the status. 

Related Links
Attachment 1 
Created ByNick Christen

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