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KB40672 - Frequently asked questions (FAQ) about Pulse One On-Premises appliance logging

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Last Modified Date6/6/2017 2:28 PM
Synopsis
This article provides information about the most common questions related to the Pulse One On-Premises appliance log aggregation feature.
Problem or Goal
Cause
Solution
Q: What is the logging facility used by Pulse One?
A: The Pulse One On-Premises appliance acts as a SYSLOG server for Pulse Secure PPS and PCS appliances and uses a MySQL database to store the information.

Q: What is the logging capacity of the Pulse One On-Premises appliance?
A:  The logging partition is 450 GB in size. 

Q: Is there any retention setting that can be used to limit the size of the logging database?
A: Yes, the default retention policy is 30 days.

Q: Can I change the retention period?
A: Yes, in the serial console of Pulse One On-Premises appliance you can issue the following command to set the number of days to keep
log-aggregator settings -d <N>     where <N> is the number of days of logging to retain.  Do not use the <> in the command.

EX:  log-aggregator settings -d 15     (Sets the log retention policy to 15 days).

NOTE: If the value entered is smaller than 30, logging data will be deleted that falls outside of the new range will be deleted.  Accepting this change will require services to be restarted.  This procedure should be done in a maintenance window so as to reduce the impact to logging from the Pulse Secure PPS and PCS appliances.

Q: What if I want a longer retention period?
A: The Pulse One On-Premises appliance supports writing the logging data to a NFS share.
You can log more data here and increase the retention period as appropriate.

NOTE: If you switch from local storage to a NFS mounted volume, all logging data will be lost from the local storage.  It will also result in the restart of services on the appliance.  This should only be done during a maintenance window.

Q: Does the retention policy apply to both local storage as well as NFS based logging?
A: Yes.
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Created ByCraig Brauckmiller

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