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KB40767 - Pulse One On-Premise stating SSL error when attempting to connect to user interface

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Last Modified Date7/12/2017 4:32 AM
Synopsis
This article describes an issue where SSL error message appears when attempting to connect to Pulse One On-Premise user interface.
Problem or Goal
After provisioning a Pulse One domain and restarting services your attempt to connect to Pulse One appliance via the UI fails with the following error in the service logs.
​SSL: error:14094412:SSL routines:ssl3_read_bytes:sslv3 alert bad certificate:
SSL alert number 42
Cause
Solution
If you are not using a wild card certificate for Pulse One, please ensure that the certificate used does include both the UI and API names as subject alternative names.
Related Links
Attachment 1 
Created ByBrian Pimentel

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