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KB40963 - Unable to launch Premier (HOB) Java RDP applet with Google Chrome and Mozilla Firefox

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Last Modified Date9/26/2017 3:30 PM
Synopsis
This article describes an issue where end user are unable to launch Premier (HOB) Java RDP applet using Google Chrome and Mozilla Firefox.
Problem or Goal
When end user attempt to launch Premier (HOB) Java RDP applet with Google Chrome and Mozilla Firefox, the applet will fail to launch.
Cause
This issue occurs due to Google Chrome and Mozilla Firefox has made the decision to remove Java plugin support from the latest browser releases.
Solution
Pulse Secure is working with HOBSoft to resolve this issue in a future release.  Once the fix is available, the following KB article will be updated.
Related Links
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Created ByK. Kitajima

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