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KB45445 - AWS Image not available for 22.1Rx and 22.2Rx series on Support Portal

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Last Modified Date9/18/2022 2:07 PM
Synopsis
The AWS image for Ivanti Connect Secure appliances in the series Ivanti Connect Secure 22.1Rx and Ivanti Connect Secure 22.2Rx is not available on Support Portal (https://my.pulsesecure.net)
Problem or Goal
The AWS image for Ivanti Connect Secure appliances in the series Ivanti Connect Secure 22.1Rx and Ivanti Connect Secure 22.2Rx is not available. on Support Portal ((https://my.pulsesecure.net))
Cause
We only qualify and release Nitro Images for Ivanti Connect Secure 21.x, so the XEN images are not available in the download portals. For Ivanti Connect Secure 9.x releases, we are qualifying Xen and hence posting that as well.

Therefore, any AWS images will not be available for download in the download portal for Ivanti Connect Secure 21.x, but for the Ivanti Connect Secure 9.x series, the download file will be available.

For awareness, with Ivanti Connect Secure 21.12R1 released on the pulse portal, we have added a note like shown in the below screenshot for AWS.

User-added image
Solution
Please use the AWS marketplace to use Nitro images for the ICS 22.1Rx series and ICS 22.2Rx for deployment.
Related Links
Attachment 1 
Created ByNitesh Narang

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