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KB12738 - [SBR] EAP-TLS fails to initialize

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Information

 
Last Modified Date8/2/2015 8:00 PM
Synopsis
You try to use EAP-TLS authentication but it doesn't show up as an active authentication method even though the a EAP Methods are checked, and both the server certificate and CA certificates are installed on the SBR.
 
Problem or Goal
In a startup log the following message is displayed:

EAP-TLS: Adding trusted root certificate C:\PROGRA~1\JUNIPE~1\STEEL-~1\Service\ROOT\CA.der (1155 bytes)
EAP-TLS: Adding trusted root certificate C:\PROGRA~1\JUNIPE~1\STEEL-~1\Service\ROOT\CA2.der (1155 bytes)
EAP-TLS: Unable to initialize server. Return code 14 received
 
Cause
Solution
Check both of the CA certificates.  The error is usually caused because you are using the same CA certificate twice with a different file name.

If both Certificates are the same, remove one of them and restart the SBR service.  Ensure you are able to use EAP-TLS authentication.
Related Links
Attachment 1 
Created ByData Deployment

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