This article describes the issue of the Failed to connect or authenticate to remote server... error message being generated, when trying to Push Config to a target
Problem or Goal
After configuring certain target servers in the Push Config feature of the Infranet Controller, the following error message is generated when attempting to push config:
Failed to connect or authenticate to remote server: https://<server name or IP address>/admin
Cause
Solution
Various issues can trigger this specific error message. However, the most common reason for this error message is a configuration issue with the Target's authentication realm name. The realm name is case-sensitive. To re-create the issue, perform the following procedure:
Go to Maintenance > Push Config > Targets:
Add a new target (to add a new target, you need to follow the procedure provided in the PPS 2.2 Admin Guide). Notice the highlighted field:
With the new target configured:
Execute a Push Config by going to Maintenance > Push Config > Push Configuration.
Click the Job <Job's date and time> results link to go to the Push Config Results page:
Notice how the Push Config option failed:
From the Admin Access log:
To resolve this issue, perform the following procedure:
Modify the Target's Realm to use the correct case:
This is how Auth. Realm looks like on the actual target Infranet Controller: