KB22845 - Does PCS support dual monitors for HOB Applet?

This article provides information about the support extended by PCS for dual monitors in HOB Applet.

Beginning PCS 7.0Rx release, the PCS Terminal Service client supports the Remote Desktop Protocol - RDP7 and multiple monitors.

The following additional RDP7 features are not currently supported, when using the PCS Terminal Services Client: 

• True multi-monitor support  
• Bi-directional audio support

To workaround this limitation the following options are available:

• Use Pulse Secure VPN tunneling with the native Microsoft RDP7 client built-in to Windows
• Use SAM with the native Microsoft RDP7 client built-in to Windows
• Use the Java RDP Hob Soft Applet and add the parameter to the HTML to support multi-monitor support.

Following these steps to configure the Pulse Secure Terminal Services using the Premiere Java Applet (HOB applet):

Note: This feature requires the purchase of an additional license.

1. Go to Resource Profiles >Terminal Services > New Profile and select the Configure HTML for the default applet checkbox:
    

   

 

2. The following parameters have to be defined at the end of the HTML content and before the </applet> tag:

   <param name="SCREEN" value="0">

3.  Save the changes and proceed to map the required roles to this profile.

You can set the value to 0, 1 or 2:

• 0 - Displays the session on both of the screens.
• 1 - Displays the screen on the primary screen.
• 2. Displays the session on the second screen (the screen on which the Premier Java Applet window is displayed).

It matches the remote desktop width and height with the local virtual desktop, spanning across multiple monitors; if necessary. It works pretty well; but with some of the following limitations:
 

• The set of monitors must form a rectangle. In other words, the set of monitors have to use the exact same screen resolution.
• If one monitor is set to 1600×1200 and the second one to 1400×1050, the span option will be ignored and you are still stuck in one monitor.  
• The total of the resolutions must be below 4096×2048.
• The multiple monitors are in span mode. Maximizing one application window will maximize the window across all monitors; instead of one.