KB28011 - Steps to collect logs for Pulse Secure Mobile version 9.6.x and above for iOS devices

« Go Back

Information

Last Modified Date	6/30/2017 3:34 PM

Synopsis

This article provides step-by-step instructions how to collect logs for Pulse Secure Mobile version 9.6.x and above for iOS devices.

Problem or Goal

Cause

Solution

1. On your iPhone / iPad, open the Pulse Secure app.

2. From the bottom menu, click on the lifesaver icon.

3. On top right, click on "Share" button.

4. Share the Log "zip" file to Support.