Starting in 8.2R1, Pulse Secure has introduced PSAL (Pulse Secure Application Launcher) for installing and launching of client applications such as Pulse Client without relying on Java or Active-X Plugins. PSAL uses custom URL support in browsers (pulsesecure://) to communicate between itself and the browser ato deliver and to launch client applications. The custom URL when invoked, will automatically trigger the PSAL client and this transition is mostly transparent to the end-user.
An overview of PSAL and the end-user experience is documented in KB40102
For more information, refer to the Administrative Guide.
If an upgrade to 8.2R1 is not possible, you may use one of the workarounds listed below.Workarounds:
- Use an alternate supported browser (Internet Explorer) to login and install and/or launch the Pulse Secure component
- In certain deployments it may be possible to directly launch the client component (For example Pulse Secure Desktop client and Network Connect) without using a browser
As of the release of 8.3R1 only Java Setup Applets functionality (i.e. ability to deliver, install and launch other Pulse Secure client components) has been added to PSAL. However other Pulse Secure functionality such as launching JSAM, Premier Java RDP (Hob) or other Java Applets accessed via the PCS client-less rewriter engine will not work on browsers that have deprecated support for Java Plugin technology