This article provides instructions for existing and new customers to register for an account at my.pulsesecure.net for access to download software and manage cases.

Note:  Software download are only allowed to PCS administrators.  End users should reach out to their PCS administrator or IT department to download the proper software versions.

 

1. Go to my.pulsesecure.net
2. Click Sign Up Now!

3. Enter First and Last Name with your business email address.

4. Under I'm not a robot (captcha), complete the math equation (Note:  The answer can be a negative number)
5. Click Submit Application.  The following message will appear.

6. Once completed, you will receive an email asking to set a password.  Click on the link to Set Your Password.

7. ​Verify the business email address used to sign up.  Enter and verify the new password.
8. Under I'm not a robot (captcha), complete the math equation (Note:  The answer can be a negative number)
9. Click Change password

 

10. Once completed, sign into your account.
11. If your business email address is already associated to accounts, you will be presented with a list of accounts to onboard.
12. You have a option to onboard all or specific accounts.
13. If no accounts are found, you will be presented with a Web form for manual onboard.  This will be submitted to Pulse Secure Customer Support and a representative will contact you.