Pulse Secure customers with active SBR support contracts can follow the below process to retrieve their SBR version 6.2x License Key:
1. Login to Pulse Secure Licensing and Download Center
2. Search for SBR Serial # Under My Assets / Find Assets Section
SBR Serial #'s are available in the "Right to Use certificate" when the SBR Product was purchased. SBR Serial #'s start with "RTU" and has a 13 digit # - eg. "RTUXXXXXXXXXXXXX" or they start with "FLU" followed by a 6 digit # - e.g. "FLUXXXXXX"
If you don't have your SBR Serial #, you can also look to find SBR under the Product Section in the Asset list.
If you still run into issues, please call Pulse Secure Support
for assistance in retrieving the SBR version 6.2 License key or you can open a Web Support Ticket at Pulse Secure Case Center
requesting the retrieval of the SBR version 6.2 License key.
3. Click License(s) on the "Three Horizontal Lines" on the right hand side of the Entitlement Line under Actions.
4. You will find the 24 digit SBR 6.2x Key in the text box on the next page. The SBR Version 6.2x license keys are populated for Entitlement ID's with an active Support Contract.
If you don't find the SBR Version 6.2x License keys, please contact Pulse Secure Support
for further assistance.