Restricted Windows users are prompted for administrator credentials when attempting to upgrade Network Connect and other Pulse Secure client software. The user is presented with the following User Account Control prompt:
Additionally, the Network Connect Service (NCService) component does not starting after upgrading to PCS OS 8.2R1 or higher, even if admin credentials are entered. The following error(s) will be observed:
The Network Connect NCService component is not running.
If the user is logged on as administrator, the following error is observed.
Cannot start the Network Connect service. Please re-install Network Connect. (nc.windows.app.23787)