To resolve this issue, clear the configuration and re-configure the virtual appliance via serial console, responding with "
n" for the VLS prompt.
Summary of steps:
- Backup configurations and licenses
- Clear configurations
- Re-configure with disabled Virtual License Server (VLS) functionality
Step 1: Backing up configurations:
- Export binary user.cfg
- Export binary system.cfg
- Export XML All system settings except licenses
- Copy the licenses installed in the system (if any) in a text document
Step 2: Clearing configurations:
- Connect and open application for serial console
- Choose menu option 4. System Operations > option 6. Clear all configuration data at this Pulse Connect Secure
- Confirm clearing of configurations
Step 3: Re-configuring the Virtual Appliance (SPE)
- Using serial console, follow setup prompts but answer NO "n" to the Virtual License Server setup prompt
- Finish the configurations and login to admin web console
- Import system.cfg binary file except network settings but include "certificate" (this will disconnect your session so login again)
- Import the XML all systems (except license) file
- Import the user.cfg binary configuration
- Install the licenses that were backed up earlier
- Check the Configure Server tab as follows:
This completes the restore process.
You can now register client to server. See the
8.3 License Management Guide for more information about setting up clients and server.
