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KB40826 - After changing cipher suites options, administrator is no longer able to access the admin console gui

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Last Modified Date7/27/2017 3:30 PM
Synopsis
This article describes an issue where the administrator performs a change to cipher suites options and no longer able to access the admin console.
Problem or Goal
When the administrator makes a change to the cipher suite options, this may result in being denied access to device since the browsers may not support the encryption strength.
Cause
Solution
To resolve this issue, perform the following steps:
  1. Access the device via serial console
  2. Select option 8 to reset the SSL Encryption strength to default settings in order to regain access to GUI.
User-added image

Note: PCS administrator can choose custom ciphers starting from PCS version 8.2R3 through GUI access only and not from the serial console.
Related Links
Attachment 1 
Created ByRajkumar Tamilarasan

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