To resolve this problem, please upgrade to 9.0R3 and above.
Workaround (until an upgrade can be scheduled):
- For Windows operating systems, do not uninstall previous JRE versions (32-bit). If uninstalled, please reinstall 32-bit JRE 8 to allow launching Java components through Pulse Connect Secure / Pulse Policy Secure devices.
- For macOS, it is not recommended to install Java 9