KB43910 - When launching Pulse SAM on Windows 10 Redstone 5 Version 1809, the connection attempt fails with the error message of "Failed to initialize SAM Access method"
This article describes an issue Pulse SAM fails to launch with the error message of "Failed to initialize SAM Access method" is seen on Windows 10 Version 1809 Redstone 5.
Problem or Goal
When attempting to launch Pulse SAM connection, the connection fails with the following error message of:
Failed to initialize SAM Access method
This issue is only applicable to Secure Application Manager (SAM) with Pulse Secure Desktop client.
Screenshot:
Cause
This issue occurs due to a bug in the Pulse Secure Desktop client.
Solution
To resolve this problem, please upgrade to Pulse Desktop Client 9.0R3 and above.