This kb explains a potential issue with Windows 10 Redstone 4 (1803) images created using Microsoft built in Sysprep tool.
Windows 10 Redstone 4 (1803) is officially supported on the following Pulse versions:
This issue is reported on domain user accounts only. Admin accounts on the very same systems do not experience failure with Host Checker running and the VPN connects fine. Analysis of the affected devices logs show a privilege failure.
The error “ dsHostChecker.exe dsHostChecker p7704 t28D0 DspreauthCookieHelper.cpp:55 - 'SetDspreauthCookie' Error 0 writing cookie into the Windows store shows failure in writing the cookie into the Windows Store which usually happens due to permission issues.
This can be seen in client-side debug logs for process dsHostChecker.
Eg logs :
00159,09 2018/09/24 11:15:42.905 3 extksaj dsHostChecker.exe dsWinClient p10600 t28B8 dsThread.cpp:216 - 'DSThreadMonitor::release()' release thread 7109238, size = 1
00132,09 2018/09/24 11:15:42.906 3 extksaj dsHostChecker.exe dsWinClient p10600 t28B8 dsThread.cpp:225 - 'DSThreadMonitor::release()' ended
00218,09 2018/09/24 11:15:42.906 3 extksaj dsHostChecker.exe dsHostChecker p10600 t28B8 TnccLink.cpp:142 - 'NotifyConnectionChange' Host check finished, result for connection 0x1 on NAR 0xdd44e921, new state `Open': `Success'
00178,09 2018/09/24 11:15:42.907 1 extksaj dsHostChecker.exe dsHostChecker p10600 t28B8 Dspr
eauthCookieHelper.cpp:55 - 'SetDspreauthCookie' Error 0 writing cookie into the Windows store