The issue will be encountered under below conditions :
- Pulse Secure Mobile client for iOS 18.104.22.168829 client and above is used.
- Proxy PAC file is used where proxy logic and rules are based on FQDN.
- Intermediate Firewall device is blocking IP based connections to the PCS.
The following error is recorded in Pulse Secure Mobile client for iOS logs :
Network extension[p316.t771] info Sending request for https:///danahome/mobile_params.cgi
Network extension[p316.t771] error Session connection for https:///dana/home/mobile_params.cgi failed with
error: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out."