KB44267 - Known Issues for iOS 13 and iPadOS 13

This article provides information about known issues for for iOS 13 and iPadOS 13.

When will Pulse Secure support iOS 13 and iPadOS 13?

Pulse Secure has completed testing for iOS 13 and iPadOS 13 with the Pulse Mobile 7.2.1 and 7.2.2 releases. Several issues (in the Solution section) have been identified and will be addressed in 7.2.2 release (tentative for the first week of October). 

Below are known issues with Pulse Mobile 7.2.1 and planned to be fixed in Pulse Mobile 7.2.2 (tentative for the first week of October).

• VPN stuck at connecting with Soft token authentication at first time after setting PIN 
• VPN stuck at connecting when launched from portal when connection is added and connected
• VPN stuck at connecting when profile is created and connected using INTENT method
• Launch VPN using Intent method the connection get disconnected immediately
• VPN stuck at connecting when connected from portal in a particular scenario

Below are known issues with iOS 13 and Pulse Mobile client:

• KB44266 - After upgrading to iOS 13, end user is unable to connect to the Pulse Connect Secure (PCS) with the error message of "Server is not responding"
• KB44268 - Unable to import certificates using shared extension from Native Email (iOS 13) to Pulse Mobile Client