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KB44283 - Pulse Client : Unable to read certificates from smart card into mac key-chain on Catalina

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Last Modified Date10/8/2019 10:35 AM
Synopsis
This article describes an issue where Pulse client is unable to read certificates from smart card into mac key-chain on Catalina
Problem or Goal

Due to failure in recognizing the smart card certificate under "key Chain Access", pulse client is failing to establish tunnel.
Cause
This is due to the changes that Apple has brought in. The following link details regarding Catalina specific changes for smartcard - HT210541
 
Apple has changed the existing framework and mandated to use cryptotokenkit framework instead of TokenD which was used until Mojave release. The driver support  to read certificates from smart card  is provided by third party packages. However with Catalina, these are broken as none of the software providers are supporting it.Apple has very recently provided drivers for cryptotokenkit framework.

 
Solution
Pulse Secure will be providing PIV and CAC based smart card support for Catalina on 9.1R3.1 PDC tentative for 15th November 2019. 
Related Links
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Created Byjai laisram

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