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KB44342 - After upgrading to iOS 13, HTML5 Access are unable to interact with remote desktops using touch-driven mouse emulation.

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Last Modified Date1/10/2020 4:22 PM
Synopsis
This article describes an issue where on iOS 13,HTML5 Access users are unable to interact with remote desktops using touch-driven mouse emulation.
Problem or Goal
After upgrading the iOS 13, HTML5 access users are unable to interact with the remote machine using the touch-driven mouse emulation.
Cause
This issue occurs due to too many scroll events generated by the guacamole.min.js script.
Solution
Pulse Secure is aware of the issue and is actively working towards a fix.This KB will be updated once we have an ETA on the fix.
Related Links
Attachment 1 
Created ByRajesh Mittalal

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