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KB44533 - SNMP Polling Does Not Return Correct Pulse Connect Secure (PCS) Model Information (sysObjectID and sysDescr.0)

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Last Modified Date7/18/2020 5:23 PM
Synopsis
This article describes an issue where SNMP polling does not return the correct Pulse Connect Secure model information.
Problem or Goal
Prior to the 9.1R6 release, the device type sysObjectID and sysDescr.0 SNMP MIBs would return a Pulse Secure specific type like "iveProductPSA7000c" and "Pulse Secure, LLC,Pulse Connect Secure, PSA-7000f, 9.1R5 (build 5459)"; now it returns a generic Linux ID without a description.
 
Cause
This has been identified as an issue in releases 9.1R6 and up.
 
Solution
The fix for this issue will be included in the Pulse Connect Secure 9.1R9 release, tentatively set for Mid-August. 

Workaround:

The following OID can be used to find the required information:
.1.3.6.1.4.1.12532.7

SNMPv2-SMI::enterprises.12532.7.0 = STRING: "9.1R4 (build 4763)

.1.3.6.1.4.1.12532.6

SNMPv2-SMI::enterprises.12532.6.0 = STRING: "Pulse Connect Secure,PSA-5000
Related Links
Attachment 1 
Created ByDmitriy Melk-Karamov

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