This issue is seen when we look into the below Registry path, we can see values like below. Computer\HKEY_CURRENT_USER\Software\Pulse Secure\SAML
samlbottom = ?4294935726? DEC samlleft = ?4294935296? DEC samlright = ?4294935730? DEC samltop = 4294935296? DEC4.
The Issue occurs on below scenario. If a user has 2 monitors, extended monitor is configured on the left side to the main monitor. In this case, if embedded browser is moved to second monitor, the window coordinates are calculated as negative values and stored in the registry. While reconnecting, if the end user working with single monitor, he won't see the embedded browser window.
If we look into the client end debug log. Able to see below log output.
SMM30 Pulse.exe Pulse p14708 t3BCC WebBrowser.cpp:69 - 'JamUI' WebBrowser::QueryService invoked
SMM30 Pulse.exe Pulse p14708 t3BCC WebBrowser.cpp:1028 - 'JamUI' Unsuccessful execution of InternetGetCookie on location: [https://oidc.vip.symantec.com/47a45c795fd574577a61c056cc1f6081/oauth/authorize]. - Error: 0x103? |