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KB45638 - When does Ivanti/Pulse client update the Physical adapter DNS?

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Last Modified Date2/15/2023 2:05 AM
Synopsis
This article explains the cases where Pulse/Ivanti client over-writes the physical adapter DNS with the configured DNS settings on the PCS/ICS with Split tunnel setup.
Problem or Goal
Cause
Solution

The Client over-writing the Physical adapter DNS servers is an expected behavior in a split tunnel configuration.

Settings that are discussed and noted in this article:

1. Split tunnel network configuration - Users > Resource policies > VPN tunneling > Split tunnel networks.
2. DNS server settings under Connection profiles. - Users > Resource policies > VPN tunneling > Connection profiles.

The following are the scenarios and behaviors seen with different PCS/ICS settings:

1. Only IPv4 resources configured under split tunnel networks:

>> Selected DNS settings under connection profiles and the corresponding behavior:

Search client DNS first, then the device                             - Physical adapter DNS servers are not over-written.
Search the device's DNS servers first, then client             - Physical adapter DNS servers are not over-written.
Search Device DNS only                                                   - Physical adapter DNS servers are over-written.
 
 
2. Both Ipv4 and FQDN resources are configured under Split tunnel networks:
 
>> Selected DNS settings under connection profiles and the corresponding behavior:


Search client DNS first, then the device                                - Physical adapter DNS servers are over-written.
Search the device's DNS servers first, then client                 Physical adapter DNS servers are over-written.
Search Device DNS only                                                      - Physical adapter DNS servers are over-written.
 
3. Only FQDN resources are configured under split tunnel networks:
 
>> Selected DNS settings under connection profiles and the corresponding behavior:


Search client DNS first, then the device                                   - Physical adapter DNS servers are over-written.
Search the device's DNS servers first, then client                   - Physical adapter DNS servers are over-written.
Search Device DNS only                                                         - Physical adapter DNS servers are over-written.

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Created ByRahul Sukumaran

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