If you are a Partner that provides support services to Pulse Secure's end customers (i.e. PAR support contracts) then currently you may face the following limitations:
Issue # 1: Only able to register as an end-customer and not as a Pulse Secure Support Partner that provides support services (i.e. PAR support contracts)
Status: This issue has been resolved. Please review KB40092 - [Partner Support Tools] Pulse Secure Partner support portal on-boarding process for step by step instructions.
Issue # 2: A partner that previously registered may not find all the end–customer assets and accounts that the partner currently provides support services for.
Status: This issue has been resolved. Please review KB40092 - [Partner Support Tools] Pulse Secure Partner support portal on-boarding process for step by step instructions.