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KB40811 - Malwarebytes Anti-Malware Pro 1.x fails Host Checker compliance check with error "Endpoint is out of compliance. (Error:1122)"

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Last Modified Date7/30/2017 6:27 PM
Synopsis
This article describes an issue where Host Checker is unable to verify a full successful system scan has been run for "Malwarebytes Anti-Malware Pro 1.x".
Problem or Goal
For users running "Malwarebytes Anti-Malware Pro 1.x”, if a Host Checker pre-defined AV policy is used to check for the AV, if the option to check for Full System Scan is enabled, the end user will fail Host Checker compliance check with the following error:
 
Connection Error

Endpoint is out of compliance.  (Error:1122)

Access was refused because your system does not meet security requirements.  Some issues can be fixed automatically, and you can try the login again. For other issues, please click the link to see the action you can take to resolve this issue.
User-added image

Upon clicking the link, Host Checker indicates that the Endpoint is out of Compliance but does not provide a reason why.

User-added image



 
Cause
This issue is present in ESAP releases ESAP 3.1.1 and prior.

This issue is caused by a failure in OPSWAT definition to read the last full scan time performed by the AV.
Solution
This issue is resolved in ESAP version 3.1.2.

To download ESAP 3.1.2, go to the Software and Download Center at https://my.pulsesecure.net.
 
Related Links
https://dev.pulsesecure.net/jira/browse/PRS-352935
Attachment 1 
Created ByKshitij Gupta

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