To perform a factory-reset:
- Connect to the PCS device's serial console.
- Select the System Operations option.

- On the next page, select 4. Factory Reset this Pulse Connect Secure Device
- On the next page, confirm performing the factory reset, type y to confirm or n to cancel.

When you select
y to proceed with factory reset, the system begins the process of resetting the device to its original settings. After several minutes, you are prompted to hit the
Tab key to choose configuration choices; either wait for the default selection (current) to automatically start, or press
Tab, type current, and then press
Enter.
Now, you will be prompted to enter the initial machine configuration settings. For more information, refer to
KB10163 - Serial Console and Admin GUI initial setup for the PCSAfter the factory reset is complete, the system will run the factory set software version and it can be upgraded to any higher version following the upgrade path.