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KB40028 - [Customer Support Tools] How to download software / firmware for Pulse Secure products using the Licensing & Download Center at my.pulsesecure.net

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Last Modified Date11/16/2020 5:47 PM
Synopsis
This article provides instructions on how to download software / firmware for Pulse Secure products using the Licensing & Download Center at my.pulsesecure.net.
Problem or Goal
Cause
Solution

Prerequisites 

Before downloading software, you must complete the onboarding process to https://my.pulsesecure.net.  For onboarding instructions, please refer to KB40031 - [Customer Support Tools] Onboarding at my.pulsesecure.net

Download Instructions

To download software from my.pulsesecure.net, perform the following steps:

1. 
Log in to https://my.pulsesecure.net.
2. Under Pulse Secure Centers, click on Software Licensing and Download Center.
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3. Click Pulse License and Download Center

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4. On the left pane, click Software Download, and under Product Lines,  select the desired available product for software download
 
Software Download
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Note:
Active contracts is a pre-requisite to download a Software.
For Product Lines that contain a suite of products, such as Pulse Connect Secure, select the desired product from the list.
5. Current Software versions are displayed by default.

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6. To display versions have reached End of Engineering Support click the End of Engineering Releases tab.

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7. Select a release.
  • Click I Agree to accept the Software Download agreement..
  • Click I Agree to accept the Export Compliance agreement. All images available for the release will be displayed.
  • Click the View Details button next to the package to view the MD5 & SHA2 Signature signature.
  • Click the Download button to download the software package
product download
 
 
Related Links
Attachment 1 
Created ByK. Kitajima

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