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KB40292 - OWA emails sent using auto-signature option in Office 365 are received with no message body

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Last Modified Date9/20/2016 1:34 AM
This article describes an issue with email messages sent using the auto-signature option that are received without any message body when OWA is configured via core services with a Web rewrite policy. 
Problem or Goal
This issue was first reported after applying the May 2016 Office 365 Microsoft patch update.
This issue is fixed in PCS OS 8.2R3 and up.

For versions other than 8.2R3 and up a rewriter filter (filter58152.pkg.encrypted) is available that will filter rewriting for the URL *:*/*microsoft.owa.core.controls.editorbase.js and provide the same fix.
To obtain this filter open a support case with Pulse Secure Global Support Center and provide the filter ID needed.  

The following workaround can also be implemented as an alternative to the above solutions:
  • Disable Automatic Signatures in OWA/Exchange
  • Configure the Reading Pane options to open new e-mails in the same windows in OWA/Exchange
Related Links
Attachment 1 
Created ByHabeeb Sahabudeen



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