This article describes an issue where a software upgrade on a PPS or PCS device fails with error message "Failed to export configuration data."
Problem or Goal
When performing an upgrade the operation fails with error message "Failed to export configuration data."
Cause
If there are one or more Push Config jobs pending when the upgrade is performed, the upgrade process can time out waiting for Push Config to back up the system configuration which can result in the error message "Failed to export configuration data".
Solution
Delete any pending Push Config jobs and perform the upgrade again.
