To resolve this issue, please ensure that the time stamp matches between the VPN device and the mobile device on which Google authenticator application is installed.
To resolve this issue, please follow the steps below:
- Login to the PCS admin console
- Navigate to System > Status > Overview > System Date & Time
- Click Edit
- Select Time zone
- Configure Use NTP Server or Set Time Manually
- Click Save Changes
Pulse Secure recommends to use a NTP server to avoid time drift issues in the future. If the device is set manually, time drift may occur causing the issue in the future again.