Pulse Secure recommends upgrading the Pulse Mobile client to 6.4.0 or higher (already available the App Store) while using iOS 11.
Known Issues:
| Description | PRS Number | Fix Status | Workaround | KB Article |
|---|
| When an iOS 11 device with VPN On Demand (VOD) and Global HTTP Proxy may intermittently experience connectivity issues to the Pulse Connect Secure device causing applications that rely on the VPN tunnel to fail. iOS 11 will will fail to display the VPN and Wifi icon. | PIOS-1518 | Pulse secure is currently investigating the issue with Apple. | Toggling the Connect On Demand option will resolve the issue. | KB40945 |
| When an end user has enabled Airplane mode on a iOS 11 device, the Pulse Mobile user interface will display "Connected" state instead of "Connecting" or "Re-asserting" state. Once Airplane mode is disabled, Pulse Mobile will resume connectivity and resume the VPN tunnel. | PIOS-1510 | RESOLVED | There is no workaround for this issue. There is no impact to resume functionality of the VPN tunnel. However, the Pulse Mobile user interface will display the incorrect status. | KB40943 |
For more details on each issue, please refer to the corresponding KB articles.
