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KB44037 - How to Use Jamcommand to Import Connections to Pulse Desktop Client/Ivanti Secure Access Client

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Last Modified Date9/16/2019 4:16 AM
Synopsis
This article provides the step-by-step instructions how to use jamCommand to import connections to Pulse Desktop Client/Ivanti Secure Access Client without having to connect to the Pulse Connect Secure (PCS)/Ivanti Connect Secure(ICS) device.
Problem or Goal
Cause
Solution
The jamCommand.exe is a command line program that imports the Pulse connections (using a preconfiguration file) into the Pulse Desktop Client/Ivanti Secure Access Client. The .pulsepreconfig file is created on the Pulse Connect Secure/Ivanti Connect Secure or Pulse Policy Secure/Ivanti Policy Secure server, then deployed as part of a Pulse installation. The Pulse/Ivanti pre-configuration can be used for multiple reasons:
  1. Simplifying the end user experience by deploying the Pulse Desktop Client with predefined connections
  2. Used to troubleshoot and test configuration changes quickly without having to connect to a Pulse Connect Secure device
The jamCommand program is available for Windows and macOS. To install connections using jamCommand, perform the following steps:
  1. Login to admin web interface.
  2. Navigate to Users > Pulse Secure Client/Ivanti Secure Access Client > Components
  3. Select the corresponding component set 
  4. Click Download Installer Configuration
  5. Distribute the .pulsepreconfig file to the endpoint
  6. Run jamCommand with the importFile option
For example:

Windows:
Navigate to C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\
jamCommand -importFile myfile.pulsepreconfig

MacOS:
Navigate to: 
For PDC:  /Applications/PulseSecure.app/Contents/Plugins/JamUI/
For ISAC:   /Applications/Ivanti\ Secure\ Access.app/Contents/Plugins/JamUI/ 
./jamCommand -importfile <pre-config file location on local disk>

Ubuntu/Debian:
Navigate to /opt/pulsesecure/bin/
./jamCommand -importFile <script>

If the Pulse Desktop Client/Ivanti Secure Access Client is running when the jamCommand is executed, the new Pulse connection(s) appear immediately.
Related Links
Attachment 1 
Created BySahil Mahajan

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