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KB44061 - WSAM resources not properly captured when accessed via Microsoft Edge browser.

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Information

 
Last Modified Date9/7/2019 8:52 PM
Synopsis
This article describes an issue where access to resources using WSAM are not properly captured via Microsoft Edge browser.
Problem or Goal
When attempting to access resources via Microsoft Edge browser with WSAM, the end user will not be able to reach these resources.  If the end user attempts to use Internet Explorer 11, then the resources will be accessible.
Cause
This issue occurs due to the older TDI driver used for WSAM application is by passed by Microsoft Edge browser.
Solution

To resolve this problem, the recommendation is to upgrade to 9.1R1 and above and use Pulse SAM (via the Pulse Desktop client).


If an upgrade is not possible, the workaround would be use a L3 tunnel via Pulse Desktop Client instead of WSAM.
 
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Created ByPiyush Pathade

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