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KB44638 - AWS upgrades of PCS/PPS takes a very long time compared to Azure/KVM/VMWare/Hyper-V platforms

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Last Modified Date11/24/2020 6:55 PM
Synopsis

AWS upgrades of PCS/PPS takes a very long time compared to Azure/KVM/VMWare/Hyper-V platforms

This article describes the delay observed in AWS Upgrades of PCS/PPS appliances.
Problem or Goal
AWS Upgrades of PCS/PPS Virtual Appliances take a considerable amount of time to upgrade when compared to other platforms such as Azure/KVM/VMWare/Hyper-V.
Cause
This is seen due to the Disk I/O operations.
Solution
Pulse Engineering is aware of the issue & working on a Long Term Solution. We will keep this article updated as and when we make progress.

Workaround:
  1. Freshly Deploy an AWS Image of the target version.
  2. Export Binary System/User configurations from the current appliance.
  3. Import the exported Binary System/User Configurations on to the Freshly Deployed AWS instance.
  4. Perform some basic/functionality testing.
  5. Shutdown the existing/old PSA-V instance and make a note of the Auth code previously used.
  6. Use the Auth code to generate new licenses and apply them.
  7. Assign the Elastic (Public IP Address) to the new instance.
  8. Decommission the old instance once the new appliance is fully functional.
Note:
  • If the target PCS image is not available, you would need to perform an upgrade the usual way.
  • AWS Marketplace is not qualified for the China Region.
Related Links
Attachment 1 
Created ByRaghu Kumar

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