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KB44834 - PCS Software Recommended Upgrade Path for PSA Hardware and Virtual Appliances

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Last Modified Date6/23/2021 9:32 PM
Synopsis
Problem or Goal
This article describes the recommended software upgrade path for PCS (Hardware and Virtual) appliances.
Cause
Solution
Before Upgrade Check-list:
  1. If your system is running beta software, roll back to your previously installed official software release before you upgrade 
  2. Please take the configuration backup  
    • Binary config export (System.cfg and User.cfg) 
      • Maintenance -> Import/Export -> Import/Export Configuration -> Click 'Export' (for system.cfg)
      • Maintenance -> Import/Export -> Import/Export Users -> Click 'Export' (for user.cfg)
    • XML Export (System Settings à All Network, All log settings, Configuration, Licenses, cluster settings ) 
      • Maintenance -> Import/Export -> Export XML -> 'Select All' -> Click Export 
  3. Please take the screenshot of the licenses, serial number and hardware id 
  4. Clear/archive any debug logs, snapshots etc 
  5. Remove unwanted ESAP packages 
  6. Clear / archive all logs (optional) 
  7. For PSA-V platforms ensure that valid core licenses are installed before upgrading. 
  8. Download all PCS software images depending on the upgrade path prior to commencing the software upgrade including the current software version 
  9. Access to the PCS serial console to check the upgrade status after the reboot



Upgrading PCS Software on PSA Hardware Appliances:
 

 Step 1Step 2Step 3Step 4 
From 9.1Rx    Upgrade to latest version 9.1R11.5 and above
From 9.0RxUpgrade to 9.0R6 (build 64143)   Upgrade to latest version 9.1R11.5 and above
From 8.3RxUpgrade to 8.3R7.1 (build 65025)Upgrade to 9.1R3 (build 3535)  Upgrade to latest version 9.1R11.5 and above
From 8.2RxUpgrade to 8.2R10 (build 61361)Upgrade to 9.0R3 (build 64003)Upgrade to 9.0R6 (build 64143) Upgrade to latest version 9.1R11.5 and above
From 8.1RxUpgrade to 8.1R12 (build 55809)Upgrade to 8.3R3 (build 59199)Upgrade to 8.3R7.1 (build 65025)Upgrade to 9.1R3 (build 3535)Upgrade to latest version 9.1R11.5 and above


Upgrading PCS Software of Virtual Appliances (PSA-V):
 

 Step 1 
From 9.1Rx Upgrade to latest version 9.1R11.5 and above
From 9.0RxUpgrade to 9.0R6 (build 64143)Upgrade to latest version 9.1R11.5 and above
From 8.3Rx Deploy a new base VM build using 9.1R11.5 and above
From 8.2Rx Deploy a new base VM build using 9.1R11.5 and above
From 8.1Rx Deploy a new base VM build using 9.1R11.5 and above




Notes:

  1. For cloud deployments in Azure and AWS, deploy the base VM using the latest image available via the marketplace.
  2. For Pulse Client compatibility with PCS gateway software versions, refer to the Pulse Client Supported Platforms Guide.
  3. Please check the migration guide in case migrating from MAG/SA to PSA-v.
Related Links
Attachment 1 
Created ByDeep Ravjibhai Patel

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