1. Connect to the vTM console directly from the VMWare or Hyper-V (i.e SSH session)
2. Check the disk util using ‘df -ah’
3. If the /logs and / partition are full, try clearing the disk space and login again
4. Ideally, this should resolve the issue, however, If this still did not resolve the issue, please open a Support case.
5. Here is a quick guide on Freeing Diskspace.Freeing disk space on the Virtual Appliance - Pulse Secure Community