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KB44670 - Pulse Secure Client upgrade from PCS/PPS irrespective of the end user's OS/platform

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Last Modified Date1/11/2021 10:29 PM
Synopsis
This article describes the steps to upgrade the Pulse Secure Client from PCS/PPS.
 
Problem or Goal
Pulse Secure Client upgrade from PCS/PPS irrespective of the end user's OS/platform
 
Cause
Solution
Download your desired version Pulse Client .pkg from the download center on https://my.pulsesecure.net.
After you have staged the new Pulse software package in a location accessible to the Pulse server, follow the below steps to upload the software to the Pulse server:
  1. On the device admin console, select Users > Pulse Secure > Components
  2. In the section labeled Manage Pulse Secure Client Versions, click Browse
  3. Select the software package
  4. Click Upload
  5. In the section labeled Manage Pulse Secure Client Versions, select the radio button next to a version, and then click Activate.
    • Only one Pulse Secure client package can be active at a time. After you upload a new package, enable it

Note: ensure that "Enable web installation and automatic upgrade of Pulse Secure clients" is enabled under Maintenance > System > Options

All connected Pulse clients display an upgrade prompt to the user. The user can choose to install the upgrade or cancel the operation. If a user cancels, the upgrade prompt appears each time the client connects to the server. During a client software upgrade the Pulse client loses connectivity temporarily. 

Note: The end users don't need elevated/admin privileges for the upgrade

Related Links
Attachment 1 
Created ByJayanth Chettidurai

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